Duties
Supporting a team of sales executives with daily tasks
Reporting – both on account performance and sales exec performance
Trade lane analysis to drive trade growth
Follow-ups on estimates
Customer liaison
Portal and system training & assistance
Social media management
Tracking of sales team KPI’s
Collating call planners weekly
Maintaining and updating of special rate lists
Handling of client rate reduction requests
Trade promotion
Occasional visits to customers
Account allocations on Cargowise
Annual and ad-hoc updating of customer landsides
Handling of sales executive and customer queries
Attributes
Team Player
Willing to sit in front of difficult customers
Cargowise proficient
Problem-solver
Excellent telephone and email etiquette
Proficient in full MS Office suite
